XOHM to Clear WiMax transition in Bmore GLITCHES!

[jtimleck]

I'm one of the folk who transitioned to from my old XOHM modem to the free motorola WiMax modem as Clear (Sprint) takes over XOHM today (Dec. 2). Not a great start.

The modem came quickly two weeks ago, free is good, but I CAN'T SEND out from the house now. I'm wondering if other WiMax people are having the same problem.

[hlederer]

I live near 83 and 695. Tested both mobile and fixed sevices at my home first thing on the 2nd and both worked fine.

[jtimleck]

Apparently, I learned after speaking to the XOHM transition team, that there are "tower problems" at my location - I'm midtown, northeast, Greenmount & 33rd area - and this is causing packet loss. If you phone Clearwire's tech line now at least there is an automated response call that says "We're having problems with internet surfing, email and phone service in your area." That's it, but at least it tells me the problem isn't in "my house" it's on their end. Going on day two like this and I hope it's rectified SOON. Having "half-service" isn't very helpful, tho I have learned I can "sneak out" small packets, like this message, so long as it's only a few K. Makes communicating, well a little archaic by today's standards.

[hlederer]

If it helps at all, yesterday (Dec 4), I was in Harbor East (end of President Street) and the old xohm usb modem worked ok.