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« on: December 06, 2008, 11:09:35 PM » |
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Clearwire CustomersFrequently Asked Questions
Q. Does the new transaction mean that Clearwire will become a part of Sprint?
Q. Does the new transaction mean that Clearwire will become a part of Sprint?
A. No. Following the closing of the recently announced transaction, which is subject to the receipt of certain regulatory approvals and the satisfaction of certain conditions, the new Clearwire and Sprint will operate as separate, standalone companies with their own management teams and boards of directors. Each company will trade on their respective stock exchanges: NASDAQ: CLWR and NYSE: S.
Q. With the combination of Clearwire and Sprint’s WiMAX businesses, how long will it take until current customers will receive the benefits such as larger coverage areas, faster wireless connections?
Q. With the combination of Clearwire and Sprint’s WiMAX businesses, how long will it take until current customers will receive the benefits such as larger coverage areas, faster wireless connections?
A. After the transaction is completed, Clearwire will be able to offer mobile voice and data services to its customers over the Sprint 3G network. Clearwire’s customers will also benefit from expanded 4G services as Clearwire launches new markets and converts existing markets to mobile WiMAX. We expect existing markets to be transitioned in 2009 and 2010. Clearwire will proactively work with its customers to smoothly transition them to these enhanced services as they become available.
Q. Are Sprint wireless voice customers going to become Clearwire customers?
Q. Are Sprint wireless voice customers going to become Clearwire customers?
A. No. The existing Sprint wireless phone customers will remain with Sprint for their wireless phone services, although they will be able to purchase 4G services over Clearwire’s WiMAX network either through Sprint or directly from Clearwire.
Q. As an existing Clearwire customer, when will I have WiMAX? Will there be a different price?
Q. As an existing Clearwire customer, when will I have WiMAX? Will there be a different price?
A. Once the transaction is closed, the new Clearwire expects to quickly expand its service areas targeting a network deployment that will cover between 120 million and 140 million people in the U.S. by the end of 2010. We haven’t defined the pricing, the timing of mobile WiMAX launches in new markets, or the conversion of existing markets at this time although we expect conversions of existing markets to occur in 2009 and 2010.
Q. Can I bundle my Sprint mobile phone with my Clearwire service on one bill?
Q. Can I bundle my Sprint mobile phone with my Clearwire service on one bill?
A. Not exactly. Once the transaction is closed, which is expected during the fourth quarter of 2008, we anticipate that Clearwire will be able to offer its customers mobile voice services over the Sprint 3G network, and receive one single bill for these services.
Q. Will the Clearwire network become slower and more congested as Sprint wireless phone customers are added to the network?
Q. Will the Clearwire network become slower and more congested as Sprint wireless phone customers are added to the network?
A. No. Existing Sprint wireless phone customers will remain on the Sprint network for their wireless phone services. And, it’s important to note that Clearwire’s wireless broadband network is designed to accommodate the growth of new subscribers that are added to our network.
Q. Will the new Clearwire continue to offer VoIP service?
Q. Will the new Clearwire continue to offer VoIP service?
A. Yes. Clearwire will continue to offer its current product and service offerings – residential broadband service, PC card and VoIP service – along with introducing new services in the coming months. We also anticipate that in the years to come, Clearwire will be able to offer mobile voice services over its WiMAX network.
Q. Which products will Clearwire continue to sell?
Q. Which products will Clearwire continue to sell?
A. Our current product offerings – residential broadband service, PC Card and VoIP service – will continue to be available to our customers.
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